Virtual Phone
Seamless calling,
boundless business
Virtual Phone is your intelligent, flexible communication solution, seamlessly integrated within your all-in-one platform. It empowers your business with a professional phone system that's free from the limitations of physical lines.
Replaces
ADVANCED CALL MANAGEMENT
Streamline all your voice
communications
Each feature is designed to boost efficiency and ensure seamless connectivity. Establish a local presence anywhere, without needing a physical office. Secure virtual phone numbers that allow your clients to reach you easily and affordably, regardless of your team's actual location.
Local & Toll-Free Options
Choose from a wide selection of local phone numbers in various cities and countries to establish a credible, neighborhood presence, even if your team is remote. Additionally, opt for prestigious, professional toll-free numbers (e.g., 1-800 series) to project a larger, more accessible business image to your clients, encouraging them to connect without incurring long-distance charges. This strategic combination significantly expands your market reach and enhances your overall business credibility.
Multiple Number Management
Easily manage and provision multiple virtual numbers from a single, centralized account within TAAX App Pro. This functionality allows different departments (e.g., sales, support, marketing), specific campaigns, or individual team members to have their own dedicated lines, all converging into your unified phone system for streamlined oversight and management. You can allocate numbers based on roles, projects, or geographic targeting.
Call Forwarding & Routing
Configure intelligent and flexible call routing rules to ensure every incoming call reaches the right person, every time. Forward calls to any designated phone (desk, mobile, a specific team member's softphone, or even an external number) based on a variety of criteria, including time of day, caller ID, departmental needs, or specific agent availability. This ensures optimal response times and coverage, even after business hours.
Customizable Voicemail & Voicemail-to-Text:
Provide a highly professional and personalized voicemail experience for callers when your team is unavailable. Receive instant notifications for new voicemails, with the added convenience of voicemail-to-text transcription delivered directly to your email inbox or accessible within the TAAX App Pro in-app interface. This allows you to read messages on the go, prioritize urgent calls, and respond more efficiently without having to dial in.
CUSTOMERS REVIEWS
Game changing technology helps
people just like you.
See what our users are saying.
Katy McMicheal
McMicheal Accounting
“The automated marketing has really helped me build my business. I’ve quickly expanded from only having local clients to having national clients using the virtual meetings.”
Richard Breen
Diamond Mortgage
“We joined TAAX App because we initially were trying to save money on all of the various apps. After using it for a month we noticed how much more organized our office was running.”
TAKE COMPLETE CONTROL
Optimize your communication flow
Ensure a seamless and uninterrupted transition for your business communications. Keep your existing business phone number by easily adding it to your dashboard. This process is handled efficiently, meaning you won't disrupt established client communications or lose brand recognition associated with your current number during the migration.
Custom Greetings & IVR (Interactive Voice Response)
Make a strong first impression with personalized welcome messages that reflect your brand. Implement a professional and efficient IVR system (e.g., "Press 1 for Sales, Press 2 for Support, Press 3 for Billing") to intelligently direct callers to the correct department or individual. This dramatically improves customer experience by reducing frustration and significantly cuts down on call handling time by empowering callers to self-direct.
Call Recording
Securely record all calls for essential quality assurance, effective team training purposes, or crucial record-keeping and dispute resolution (with proper legal disclaimers and consent where required by local regulations). All call recordings are easily accessible and stored for future reference, allowing you to review interactions directly from the client's profile or associated project records.
Round Robin Calling
Implement round robin call distribution to ensure incoming calls are evenly and fairly distributed among available team members. This intelligent routing method prevents any single agent from being overwhelmed, improves call answer rates, and maintains consistent service levels by efficiently balancing workload across your support or sales teams.
Team Calling & Extensions
Assign unique extensions to each team member, facilitating seamless internal transfers and direct dialing between colleagues. Create dedicated call groups so that incoming calls ring multiple team members simultaneously or sequentially, guaranteeing that no customer inquiry goes unanswered and distributing workload efficiently across your team.
Maximize Efficiency and
Simplify Your Day
Stop being overwhelmed trying to multitask.
Virtual Office:
TAAX APP is your virtual office, eliminating the need for expensive software and complex integrations.
Maximize Efficiency and
Simplify Your Day
Stop being overwhelmed trying to multitask.
Boost Productivity:
Simplify your workload and free up valuable time to grow your business.
Effortless Organization:
Stay organized and on top of your schedule with intuitive appointment management tools.
The Benefits for Your Business
Implementing the TAAX App Pro Virtual Phone will fundamentally transform your communication strategy, enhancing professionalism and operational efficiency. This section highlights the tangible advantages businesses gain by adopting this modern, integrated solution.
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Significant Cost Savings
Eliminate traditional landline costs and reduce expenses associated with separate communication systems.
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Scalability for Growth
Easily add new numbers, extensions, and users as your business expands, without complex hardware installations.
Ready to Elevate Your Business
Communications?
Discover how the TAAX App Pro Virtual Phone can transform your client interactions and empower your team.
INTEGRATED COMMUNICATION HUB
Seamless mobile & desktop calling
Bring all your communication channels together. The Virtual Phone system unifies your calling with other essential TAAX App Pro features for a truly comprehensive experience. Access your full TAAX App Pro Virtual Phone functionality through dedicated, feature-rich mobile and desktop applications. This ensures you can make and receive business calls, manage advanced features, and stay connected with your clients and team from anywhere, on any device, maintaining full business mobility and flexibility.
Dedicated Softphones
Utilize our intuitive softphone applications on your desktop, laptop, or mobile device (iOS/Android). These apps transform your devices into fully functional business phones, allowing you to manage calls, access contacts, and utilize advanced features without needing physical desk phones.
Unified Experience
Enjoy a consistent user interface and feature set across all your devices. Whether you're at your desk or on the go, your calling experience remains seamless and familiar, ensuring you're always productive.
Presence Management
View the real-time availability status of your team members within the apps, making it easy to know who is on a call, available, or away, enhancing internal communication and call transfer efficiency.
Task Manager
Link calls to specific tasks, ensuring all communication related to a project or action item is tracked. Create follow-up tasks directly from a call.
Dashboard
View call analytics, recent call activity, and missed calls directly on your personalized dashboard, allowing for quick oversight and action.
Client Portal
Facilitate seamless voice communication with clients who can call your business directly from their portal, enhancing their service experience.
Seamless data exchange between the
Pro and Customer Apps
Client mobile app
The Customer App automatically exposes your business nationally. Customers can search, book, communicate and send documents via the app.
⭐⭐⭐⭐⭐ 5.0 in App Store and Google Play
Pro mobile app
Professionals can access all of the tools on one easy platform. Build stronger relationships and deliver exceptional service, regardless of location.
⭐⭐⭐⭐⭐ 5.0 in App Store and Google Play
Set up your account in minutes—no contracts,
setup fees, or credit card required.
Get Started Fast: Set up your account and start exploring the powerful features of TAAX APP in just minutes. No complex configurations or lengthy onboarding processes.
Focus on What Matter: No more juggling multiple apps and platforms. Experience the simplicity of managing your busy workflow with ease.
Experience the All-in-One Advantage: TAAX APP is your one-stop shop for success. Manage appointments, streamline workflows, connect with clients, and more – all from a single, user-friendly platform.
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Frequently Asked Questions
