Client Portal · Built into TAAX

One place for clients.
More time for your office.

Give clients a simple way to book, upload, message, sign, and view invoices. Keep every interaction connected to your office.

Free for your clients. Available on web and mobile.
TAAX  /  Client Portal JE

Hi Jordan,

Your next steps, all in one place.
Overview Documents Messages 1

Upload your W-2

Your office requested one document.
Upload document

Engagement letter

Ready for your review and signature.

Your next appointment

Sep 18 · 10:00 AM Virtual consultation with your tax pro
Illustrative client view · Sample information
One client hub

One client hub

Less back-and-forth
Secure sharing

Secure sharing

Documents and conversations
Connected workflow

Connected workflow

From booking to signature
Free client access

Free client access

Web portal and customer app
Take a quick look

See your client’s side of TAAX.

A short walkthrough of the portal your clients will use to stay connected with your office.

Client Portal overview video
Everyday client tasks, simplified

One portal.
Every next step.

Everything clients need to keep their work with you moving forward.

01

Book & manage appointments

See live availability, choose virtual or in-office, and manage appointments within your rules.

02

Upload & access documents

Send requested files and find shared contracts, reports, and statements in one place.

03

Message & meet your office

Keep secure conversations organized and join scheduled video meetings from the portal.

04

Sign & view invoices

Review and sign documents, check invoice status, and download receipts when needed.

Client actions. Office visibility.

Your client takes action.
Your office stays in sync.

Keep document requests, appointment updates, and conversations connected to the work happening inside TAAX Pro.

The client’s side

A clear view of what’s next.

W-2 uploaded

Your document has been shared with your office.

Appointment confirmed

Friday, September 18 · 10:00 AM · Virtual

New message from your tax pro

“Thanks, Jordan. We have your W-2 and will be in touch.”
Your office’s side

Context for your whole team.

One connected client record

Review shared documents, messages, appointments, and account activity.

Fewer routine follow-ups

Clients can find what they need and take the next step themselves.

icon stars TAAX Ai

Know what needs your attention.

Review missing files, prepared follow-ups, and suggested next steps with your office copilot.

Illustrative workflow · Sample clients and messages
Their portal, wherever they are

Easy for clients.
Connected to your business.

Your clients can use the web portal or free TAAX customer app to book, communicate, and share documents.

Helpful reminders & updates

Keep clients informed with appointment reminders, account activity, and notification preferences.

Connected to the marketplace

Help new clients discover your business, view availability, and book their next service.

Client portal and customer app access are free.
Client Portal customer app Illustrative customer app
BETTER FOR CLIENTS. BETTER FOR YOUR TEAM.

Less chasing. More service.

Fewer routine requests

Give clients direct access to documents, appointments, and invoice information.

Clearer communication

Keep messages, meetings, and important updates together in one secure hub.

A professional experience

Make every interaction feel organized, convenient, and easy to follow.

A few things to know

Client Portal questions, answered.

Need help choosing the right tools for your office?

Yes. Your clients can access the portal and customer app at no charge to you or them.

No. Clients can use your calendar link or your business page on taax.app to schedule an appointment.

Yes. Available time slots update as bookings are made, helping clients choose an open time.

Yes. Clients can select either service when booking, based on the options your office offers.

Customer reviews are displayed on the TAAX App Marketplace.

Make great service
easier to deliver.

Bring your clients and your office together with TAAX.

No credit card required.